Privacy Policy
Your privacy matters to us. This policy explains what we collect and why.
This Privacy Policy explains how Velyn Beauty & Essentials Ltd(“Velyn”, “we”, “us”) collects, uses and safeguards your information when you use our website and services.
Information we collect
- Contact details you provide (name, email, phone) when you order, enquire or apply for wholesale.
- Order and delivery information needed to fulfil your purchase.
- Payment information, processed securely by our payment provider, we do not store full card details.
- Basic usage data (such as pages visited) to improve the site.
How we use your information
- To process orders, payments and deliveries.
- To respond to enquiries and provide customer support.
- To review and manage wholesale and partnership applications.
- To improve our products, services and website experience.
- With your consent, to send updates and offers you can opt out of at any time.
Sharing your information
We share information only with trusted service providers who help us operate, such as payment processors and delivery partners, and only to the extent necessary. We do not sell your personal information.
Data security
We apply reasonable technical and organisational measures to protect your information. Payments are handled over encrypted connections by our payment provider.
Your rights
You may request access to, correction of, or deletion of your personal information, and you may withdraw marketing consent at any time. To exercise these rights, contact hello@velynbeauty.com.
Contact
For any privacy questions, email hello@velynbeauty.com or write to us at Suite A20, ES-EM Plaza, Shettima Monguno Crescent, Utako, Abuja, Nigeria.